Privacy Policy

SpindleOS ("we", "our", "the platform") is operated by Pattiamma Groups. This policy explains what information we collect, how we use it, and the choices you have. We are committed to protecting the data of the spinning mills that use our software.

1. Information We Collect

• Account & contact details — name, email, phone and company information provided when you request a demo or create an account.
• Operational data — production, inventory, quality, procurement and payroll records entered by your team into the platform.
• Usage data — log data such as device type, browser and pages visited, used to improve the service.

2. How We Use Information

• To provide, operate and improve the SpindleOS platform.
• To respond to demo requests, support queries and account communication.
• To keep the service secure and prevent misuse.

3. Data Storage & Security

Customer data is stored on secured infrastructure with access controls, encryption in transit, and role-based permissions. Each mill's data is logically isolated per company account.

4. Data Sharing

We do not sell your data. We share information only with infrastructure providers necessary to run the service, or where required by law.

5. Data Retention

We retain operational data for as long as your account is active or as needed to provide the service. You may request export or deletion of your data at any time.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

7. Contact

For any privacy questions, email admin@pattiammagroups.com.